Google Workspace Chat (The bot)

If you have Google Workspace (gSuite) for Education you can set up a Chat Bot and get updates using its webhook.

For example, you can configure the ORS to notify oncall personnel on Google Chat when a student reports a problem.

From the chat space menu:

1. Select Manage webhooks.
2. A dialog appears that lists any incoming webhooks already defined for the space.
3. If this is the space's first webhook, you are prompted to provide a webhook name and avatar URL. If the space already has webhooks, click Add another.
4. Fill in the name field and optionally the avatar URL field.
5. Click SAVE.
6. Copy and save the webhook URL and go to the ORS

read more: https://developers.google.com/hangouts/chat/how-tos/webhooks

From the Management Menu

1. Go to setting
2. Select the webhook notifications option
3. Click add
4. Give the bot a name (so you can identify it)
5. Paste the webhook URL in
6. Click SAVE

Then add the even the bot should respond to

1. Click the “set event” button
2. Select the list of events to which this bot can respond.

Note:

• You can have several bots
• One bot can respond to several events
• More than one bot can respond to an event