====== Google Workspace Chat (The bot) ======
If you have Google Workspace (gSuite) for Education you can set up a Chat Bot 
and get updates using its webhook.

 For example, you can configure  the ORS to notify oncall personnel on Google Chat when a 
 student reports a problem. 

==== On Google Workspace Chat (The bot) ====
From the chat space menu:
  - Select Manage webhooks.
  - A dialog appears that lists any incoming webhooks already defined for the space.
  - If this is the space's first webhook, you are prompted to provide a webhook name and avatar URL. If the space already has webhooks, click Add another.
  - Fill in the name field and optionally the avatar URL field.
  - Click SAVE.
  - Copy and save the webhook URL and go to the ORS

read more:  [[https://developers.google.com/hangouts/chat/how-tos/webhooks]]


==== On the ORS ====
From the Management Menu
  - Go to setting
  - Select the **webhook notifications** option
  - Click **add**
  - Give the bot a name (so you can identify it)
  - Paste the webhook URL in 
  - Click SAVE

Then add the even the bot should respond to
  - Click the "set event" button
  - Select the list of events to which this bot can respond.


Note:
  * You can have several bots
  * One bot can respond to several events
  * More than one bot can respond to an event