If you have Google Workspace (gSuite) for Education you can set up a Chat Bot and get updates using its webhook.
For example, you can configure the ORS to notify oncall personnel on Google Chat when a student reports a problem.
From the chat space menu:
read more: https://developers.google.com/hangouts/chat/how-tos/webhooks
From the Management Menu
Then add the even the bot should respond to
Note: